Explore Our Commitment to Customer Care and Transparency
This page offers clear and thorough information about our POPIA compliance and return policies, ensuring customers understand how we protect their data and handle returns with fairness and clarity.
What does the POPIA notice mean for my personal data?
Discover clear answers about our data protection practices and return policies to help you shop with confidence.
How do you protect my personal information under POPIA?
We comply fully with POPIA to ensure your data is securely handled and never shared without your consent.
What is your return policy for online purchases?
At Pink Pearl Bra Boutique, we are dedicated to offering beautifully crafted, luxurious lingerie designed to make you feel confident and exceptional.
Due to the intimate nature of our garments, we uphold strict hygiene and quality standards to ensure every client receives their pieces in pristine condition.
Can I return a product if it doesn’t meet my expectations?
Please refer to the Return Policy above.
Are there any items excluded from your return policy?
All sale, promotional, or discounted items
Panties, thongs, briefs, and underwear
Gift cards or vouchers
Any item that has been worn, washed, altered, or damaged after purchase
How can I contact customer care for assistance?
Personal fittings are offered at R200 per person, per consultation. Please contact us on tel: +27 (0) 64 236 1996 to book an appointment.
Consultations are available at our studio in Palm Lakes Estate, Ballito, KZN.
Is my personal data used for marketing purposes?
No—under the Protection of Personal Information Act (POPIA), your data is used solely for the specific purpose of this website and is not shared with any third parties.